Recommendations
From best to the fresh new terrible in the last very long time. Cannot trust just how inexperienced, and entirely amazingly dumb past trust, the people are very at this credit partnership. I’ve already been expenses a per cent or one or two much more in the most other borrowing unions for my funds to save me the newest problems off coping that have dumb individuals. People dilemmas brand new Department off borrowing unions is where in order to document grievances. Given that Massachusetts attorneys generals work environment does not manage them.
Terrible up-date I’ve previously viewed
Poor enhance You will find previously viewed. The outdated on line banking try far premium than simply new one to. Kept my personal past bank because of an awful enhance and you will just after fifteen years that have DCU I’m given making.
DCU user given that 2015 and departing
I was an excellent DCU associate because 2015 and you will managed a 100% fee background both for a car loan and you will a charge card. With the app modify in later 2023, I’d difficulties logging in and you may and make repayments. For that reason, I redirected my personal bill costs to other cards. We gotten a notice to have a great balance off 63 description cents, punctually entitled to repay it, and you can claimed this new technology affairs. Unfortuitously, my inquiries were not managed. Regarding the following the asking cycle, a balance out of $1 and some cents try once again charged that i paid back. Customer service has no idea or no most other charge will be extra int he next billing cyclee even worse DCU quicker my borrowing from the bank limitation of $ten,000 so you’re able to $0 and reported my account given that delinquent towards credit agencies, and therefore reduced my personal credit rating of the 108 factors-for 63 dollars. I am already disputing which having DCU and credit reporting agencies, but I would personally caution men to closely look at the prospective implications in advance of using their functions.
It shed my car title file
Hey, I’m composing to offer my opinions regarding the means an essential file is actually mishandled handled because of the DCU. I’m extremely disappointed one to my personal Term file is actually sent out to myself without the tracking facts through USPS. I believe are terrible neglect. Once i reached over to this new DCU immediately after prepared few months, I was told the brand new Name file is actually dispensed a month just after the mortgage are paid down. But not, I’ve not obtained one identity document from inside the send. We checked that have local USPS and totally couldn’t trace the new sent post. I found myself ergo open to see DMV with a beneficial Lien launch letter and performs from base. This is extremely time intensive and you may inconvenient for me. It will cost us to rating copy. If only there had been greatest procedure in place in the first and so i would not have never ever lost an important.
Worst Customer service
DCU ‘s the poor hands down. I happened to be closure within the to my Car finance and wound up opting for DCU. It accepted my financing and you can expected me to open a merchant account which were unsuccessful three times. Brand new they requested us to donate article which i try was able to discover a subscription after which just after two days, my personal loan application was not nevertheless approved and you may through to contacting they said said the terminated as they are disappointed. The thus pathetic after you urgently require the car finance. The client services representative was not anyway empathetic.
Terrible Lender without ATMs and you will Horrible Customer care
For people who miss the days of waiting from inside the very long outlines to withdraw money from the bank, upcoming DCU is the put! I reside in a busy urban area, but really DCU provides not too many places here. Simultaneously, their ATMs is actually nowhere as found aside from in the real bank. This is actually the merely bank in the 2020 you to definitely still keeps much time outlines going out the entranceway towards the the average big date. If you would like phone call the bank, expect you’ll getting handled rudely. When using DCU to own vehicle-spend alternatives having debtors, we offer long change-as much as minutes so you can reflect repayments have been made. This bank are dreadful to own so many reasons to enter. Avoid them!
